A.W. St.Charles &
Associates, Inc. has been in operation since 1993
providing services to a full range of domestic and global
financial institutions. Additionally, we have provided assistance
to technology and services vendors serving the financial
industry in the areas of product development, operational audits,
and application/product implementation.
All of our process
consultants possess a minimum of fifteen years in bank
operations with at least ten of those years in
operations management and five years of hands-on
experience. Our focus is on bank operations and its unique challenges.
We have provided professional services to over fifty
clients since our inception, each of which has re-engaged our
services at least once.
Our core competencies
·Deposit Operations process review focusing on
cost containment/reduction, quality enhancement, and process controls.
Operations – particularly Consumer Loan and Mortgage
Loan areas, all processes.
Operations – staffing, workflow, transaction management,
·Item Processing - Conventional and Image, all processes.
Management – in difficult times we have assumed actual
leadership of entire operations for
We are a small group
of Operations professionals with Operations as our sole
focus. We do not do strategy. We do not do sales. We do
not do culture. We provide practical consulting services addressing
specific issues or opportunities. Our policy of utilizing only seasoned Operations
professionals has served both our customers and us well.
This policy does, however, limit our engagement capacity. We, by
policy, maintain no more than three simultaneous active
engagements in order to consistently deliver the highest
you in advance for your consideration of A.W. St.Charles
& Associates, Inc.